Intermittent Windows 7 installation error

[grey]

I'm trying to install Indigo 2.0.12c 32-bit build on Windows 7, but

"The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail."

I'm running Win7 Ultimate 32-bit on an AMD Athlon 64 X2 Dual Core 5600+ with 4GB and miles of free disk space.

What am I doing wrong?

For what it's worth, the 2.2 beta drops the same error.

[Jambert]

I never had problem with win7, still I use RC and now ultimate!?
Try to install last 2.2.5

Did you run install as administrator?

[Juju]

I get this error on my fiance's machine at home as well, I have tried to uninstall / reinstall a few times, using install file for 3.4 stable released last week. For what it's worth, installation ran fine on my machine, using exact same installer.

Her machine: Win7Pro x64, i7 930, 8 GB RAM, GTX 280
My Machine: Win7Pro x64, i7 950, 12 GB RAM, GTX 580

Hoping to get a resolution so I can use her machine as a render node...

[lycium]

I think this error could happen if you've manually copied DLL files around the system, eg into Windows/System32. Certainly the right DLLs are packaged with Indigo in the local directory, so this kind of conflict shouldn't happen if there aren't other conflicting DLLs hanging around.

[Juju]

hmmm, OK, don't know then, certainly have not copied DLL's around...

[Juju]

So how do I fix this? Any ideas? Do I have to do a repair installation of the OS or what?

[fused]

Please try installing the "Microsoft Visual C++ 2008 SP1 Redistributable Package".

32 bit: http://www.microsoft.com/en-us/download ... px?id=5582
64 bit: http://www.microsoft.com/en-us/download ... px?id=2092

This should fix the problem.

Kind regards,
Yves

[Juju]

thanks for the suggestion fused, I'll report back here if that solved the problem, am hoping it will

[fused]

Sorry I linked you to the wrong ones. The ones needed are apparently these:

32: http://www.microsoft.com/en-us/download ... aspx?id=29
64: http://www.microsoft.com/en-us/download ... x?id=15336

[Juju]

Good show, thx., I haven't had time to look at it again.

[fused]

Sorry, my bad. The installer I posted first also work (and contain the needed dlls included in the installers I posted second) and are recommended to be used over the second links (that installer has an issue with leaving temporary files around on the C: drive).

Regards,
Yves

[Juju]

Thanks once again!