Announcements, requests and support regarding the Cinema 4D exporter
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pavoda
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by pavoda » Mon May 01, 2017 1:43 pm
Hi,
If I put more then about 40 materials with textures in to the C4D scene, cinema crash after hit render... everytime.

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Originalplan®
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by Originalplan® » Mon May 01, 2017 6:49 pm

i will test this on Mac.
Can you upload the file?
Update: Seems to work fine here.
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pavoda
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by pavoda » Mon May 01, 2017 11:06 pm
If I dissable all textures but number of materials remais the same, render work OK.
Your materials look like than contains a few textures...number of all used textures in materials is probably key parametr.
Try my attached scene please.
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- Test Materials.zip
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Originalplan®
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by Originalplan® » Mon May 01, 2017 11:27 pm
Tried your scene pavoda.
It renders fine by me on mac. BiDir & GPU too.
No crash.
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pavoda
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by pavoda » Mon May 01, 2017 11:58 pm
Thanks you..but it´s weird...

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zeitmeister

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by zeitmeister » Tue May 02, 2017 12:03 am
Try to Update C4D if possible, and/or delete your Cindigo temp files. Plus some prefs, if needed... I always set the material preview to none when I use large textures. This improves scene loading speed tremendeously, because C4D needs less cache then.
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pavoda
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by pavoda » Tue May 02, 2017 12:30 am
zeitmeister wrote:Try to Update C4D if possible, and/or delete your Cindigo temp files. Plus some prefs, if needed... I always set the material preview to none when I use large textures. This improves scene loading speed tremendeously, because C4D needs less cache then.
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Thanks, but Cinema is updated, cindigo temp is empty and prefs I don´t know what is it . Th

Material preview unfortunately has no effect on this problem.
If I try render same scene on second computer with C4D R17 first time render run ok, second time it makes crash and same message.
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Zom-B

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by Zom-B » Tue May 02, 2017 5:45 am
Hey pavoda,
two ideas: doublecheck your system and GPU RAM during this process of loading that scene and bringing C4D to crash. What are your system specs by the way?
Upload the bugreport zip here, that should help the dev to find the crashing issue

polygonmanufaktur.de
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pavoda
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by pavoda » Tue May 02, 2017 8:43 am
Zom-B wrote:Hey pavoda,
two ideas: doublecheck your system and GPU RAM during this process of loading that scene and bringing C4D to crash. What are your system specs by the way?
Upload the bugreport zip here, that should help the dev to find the crashing issue

Thanks for ideas Zom-B
GPU ram is Ok. I have 8Gb. Render by standalone indigo is allright by CPU also GPU. Cinema crash after hit render..It does not matter what render mode I chose.
My system spec is win 10 /32Gb Ram/ Ryzen 1700/2xGTX 1070, but another computer is same problem. There is win 7 intel i5/16Gb Ram/Gtx 960.
Attaching bugreport.
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- _BugReport.zip
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Originalplan®
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by Originalplan® » Wed May 03, 2017 1:26 am
pavoda wrote: Ryzen 1700
Needs the new update from Maxon to work proper.
HOTFIX FROM CINEMA 4D R18.XX TO R18.048
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Zom-B

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by Zom-B » Wed May 03, 2017 1:40 am
Originalplan® wrote:pavoda wrote: Ryzen 1700
Needs the new update from Maxon to work proper.
HOTFIX FROM CINEMA 4D R18.XX TO R18.048
Yes, Originalplan is right, you are using the older R18.041!
pleas tell us if updating C4D helped ya

polygonmanufaktur.de
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pavoda
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by pavoda » Wed May 03, 2017 2:27 am
Ok, I updated to R18.048 but problem is still same.
Ryzen was first problem, cinema doesn´t start default on Ryzen, but I solved it by easy process by tutorial on youtube.
..As I said the same problem with indigo materials I have on the other computer, there is C4D R17 and intel...this is weird.

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- _BugReport.zip
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fused

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by fused » Wed May 03, 2017 10:43 pm
Hi,
I'm looking into the issue. While I don't think it's likely to be an issue, please try running Indigo for C4D without any other C4D plugins and see if the problem is still there.
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pavoda
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by pavoda » Thu May 04, 2017 12:07 am
Hi,
Ok, i tried move plugins out and it is same...
BUT, I found something...I installed several older versions of cindigo and it seems, that problem started at version indigo-for-cinema-4d-4.0.43.2 because the older versions run normal and newer do crash- This could be a clue to solve this issue.

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zeitmeister

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by zeitmeister » Thu May 04, 2017 12:13 am

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