Fully licenced and still cant get rid of the water mark logo

[mikeraap]

Fully licenced and still cant get rid of the water mark logo, any suggestions?

[dakiru]

Fully licenced and still cant get rid of the water mark logo, any suggestions?

Hi, mikeraap, try to click Tools —> Options —> and uncheck the Watermark and then update the image.

[mikeraap]

Ive tried enabling and disabling in the sketchup plugin menu aswell as the indigo options menu and clicking update- it says im fully licenced and everything seems to be unlocked but the watermark logo - any other suggestions?

[mcompton]

Same here... fully licensed and cannot disable watermark... any ideas?

[lycium]

Some potential pitfalls:

* Entering hardware key for a Node licence instead of a Master licence (so it'll say it's registered, but when acting as a master it's still watermarked).

* Not entering new hardware key at all after a licence reset (it's not automatic, you have to enter the new one).

* Incorrect copying of the hardware key (eg not keeping leading whitespace, not using the copy to clipboard button).


Please contact support@indigorenderer.com with your licensing details and I'll be happy to sort it out