watermark wont go away after buying license

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elDiego
Posts: 43
Joined: Thu Feb 03, 2011 10:22 pm

watermark wont go away after buying license

Post by elDiego » Wed Aug 28, 2013 3:59 am

hi everyone, i'm using skindigo and i've bought a license for indigo but the water mark wont go away, after i have unable the watermark both in sketchup and in indigo.
any ideas on how to solve this?

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fused
Developer
Posts: 3648
Joined: Fri Sep 22, 2006 7:19 am
Location: Berlin, Germany
3D Software: Cinema 4D

Re: watermark wont go away after buying license

Post by fused » Wed Aug 28, 2013 4:06 am

Hi elDiego,

to verify your Indigo licence please follow the steps from the manual:
http://www.indigorenderer.com/documenta ... activation

Please let me know if there still is anything you are having problems with.

Regards,
Yves

elDiego
Posts: 43
Joined: Thu Feb 03, 2011 10:22 pm

Re: watermark wont go away after buying license

Post by elDiego » Wed Aug 28, 2013 8:54 pm

yeah i did this when i got the license, it says license verified but, wtaer mark still shows.

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fused
Developer
Posts: 3648
Joined: Fri Sep 22, 2006 7:19 am
Location: Berlin, Germany
3D Software: Cinema 4D

Re: watermark wont go away after buying license

Post by fused » Wed Aug 28, 2013 9:14 pm

Hi,

could you contact support@indigorenderer.com with your order number and a reference to this forum post?

Thanks!

Yves

elDiego
Posts: 43
Joined: Thu Feb 03, 2011 10:22 pm

Re: watermark wont go away after buying license

Post by elDiego » Wed Aug 28, 2013 9:20 pm

will do, thanks.

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