Thanks. I truly appreciate your reply.

I will try 3.8.3 version and check all the adjustments suggested on forum once again. Maybe it will help...

Hi, I’m Kate. It's my first time here. I am a total beginner. Still thinking about purchasing the Indigo, but first want to check how it works for me. Here is my first serious problem I stumble on, and can’t solve it by myself. I need your help. I’m using Sketchup and the trial version of Indigo 3.6...