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Runtime Error

Posted: Wed Jul 06, 2011 11:25 pm
by 2kemon
Hi guys
Brand new indigo owner here.

I got a bug report at one of my first tests.

I'm working on a Windows 7 Ultimate 64-bit system
Do you guys know what causes this?
indig_bug.jpg

Re: Runtime Error

Posted: Wed Jul 06, 2011 11:36 pm
by Zom-B
Could be a classy "out-of-RAM" issue.
Check the RAM usage of Indigo via taskmanager after starting your scene, then you'll see.
High resolution + multiple Light Layers and high Super Sampling values can eat up a lot of RAM, also high subdivision settings can become quite hungry...

Re: Runtime Error

Posted: Thu Jul 07, 2011 12:28 am
by 2kemon
I'm using indigo RT, and if I've made light layers, it's by mistake.

The task manager says 66mb, but maybe it's low because it doesn't even start.

EDIT: I copied everything over to a new sketchup scene, and now it works!

Re: Runtime Error

Posted: Thu Jul 07, 2011 12:55 am
by OnoSendai
Hi 2kemon,
If you still have the sketchup scene, or exported Indigo scene packed as a .pigs,
I'd like to take a look at it, if it causes Indigo to crash.

Can you please email it to support@indigorenderer.com

Re: Runtime Error

Posted: Sat Oct 13, 2012 7:23 pm
by jose benavides
hello, I have the same problem, help please

Re: Runtime Error

Posted: Sat Apr 06, 2013 4:38 am
by Zom-B
jose benavides wrote:hello, I have the same problem, help please
Please read both comments above your post, and follow the advice :roll:

Re: Runtime Error

Posted: Sat Apr 06, 2013 5:05 am
by CTZn
Zom-B wrote:
jose benavides wrote:hello, I have the same problem, help please
Please read both comments above your post, and follow the advice :roll:
I think it boils down to creating a new scene and import the buggy scene within, save anew. This may fix.