Help needed : Indigo not responding (Skindigo RT)

Come here for help & support.
Post Reply
9 posts • Page 1 of 1
User avatar
Alejandro_66
Posts: 43
Joined: Thu Oct 30, 2014 2:25 am
Location: Montreal, Canada

Help needed : Indigo not responding (Skindigo RT)

Post by Alejandro_66 » Tue Mar 17, 2015 6:04 am

Hello everyone,
I have a problem with Indigo freezing an "not responding" message each and every time i try to, either save image or IGI file... Render for 10 minutes or 10 hours with same result... Very frustrating at this point...
Any help welcomed. Thank you.
Alejandro

User avatar
Oscar J
1st Place Winner
Posts: 2204
Joined: Sat Mar 31, 2012 3:47 am
Location: Gothenburg, Sweden
3D Software: Blender

Re: Help needed : Indigo not responding (Skindigo RT)

Post by Oscar J » Tue Mar 17, 2015 6:15 am

What resolution are you rendering in?

User avatar
Alejandro_66
Posts: 43
Joined: Thu Oct 30, 2014 2:25 am
Location: Montreal, Canada

Re: Help needed : Indigo not responding (Skindigo RT)

Post by Alejandro_66 » Tue Mar 17, 2015 6:33 am

Oscar J wrote:What resolution are you rendering in?
Oscar i was rendering in 2800x2000.

User avatar
Zom-B
1st Place 100
Posts: 4700
Joined: Tue Jul 04, 2006 4:18 pm
Location: ´'`\_(ò_Ó)_/´'`
Contact:

Re: Help needed : Indigo not responding (Skindigo RT)

Post by Zom-B » Wed Mar 18, 2015 7:33 pm

Check RAM usage during the rendering/saving.

If you start a rendering, in the displayed log there is a line named "Master buffer size:" how big is that for your scene?

And last but not least: has the HDD you save your stuff on enough free space??! ;)
polygonmanufaktur.de

User avatar
Alejandro_66
Posts: 43
Joined: Thu Oct 30, 2014 2:25 am
Location: Montreal, Canada

Re: Help needed : Indigo not responding (Skindigo RT)

Post by Alejandro_66 » Thu Mar 19, 2015 12:53 am

Zom-B wrote:Check RAM usage during the rendering/saving.

If you start a rendering, in the displayed log there is a line named "Master buffer size:" how big is that for your scene?

And last but not least: has the HDD you save your stuff on enough free space??! ;)
Hello Zom-B,
Yes I have sufficient space. I start the render and everything is fine up until I try to save image...
Left a render to work through the night, came back this morning and still same problem...
Here's a screen capture with Render log.
Thank you very much for taking the time to help me solve this problem.

Kind regards,
Alejandro
Attachments
default.igs - Indigo RT.jpg

User avatar
Oscar J
1st Place Winner
Posts: 2204
Joined: Sat Mar 31, 2012 3:47 am
Location: Gothenburg, Sweden
3D Software: Blender

Re: Help needed : Indigo not responding (Skindigo RT)

Post by Oscar J » Thu Mar 19, 2015 12:59 am

Have you tried reinstalling Indigo?

User avatar
Alejandro_66
Posts: 43
Joined: Thu Oct 30, 2014 2:25 am
Location: Montreal, Canada

Re: Help needed : Indigo not responding (Skindigo RT)

Post by Alejandro_66 » Thu Mar 19, 2015 1:46 am

Oscar J wrote:Have you tried reinstalling Indigo?
I think i have no choice at this point. I will let you know if it solves the problem.
Thank you.
Alejandro

User avatar
Zom-B
1st Place 100
Posts: 4700
Joined: Tue Jul 04, 2006 4:18 pm
Location: ´'`\_(ò_Ó)_/´'`
Contact:

Re: Help needed : Indigo not responding (Skindigo RT)

Post by Zom-B » Fri Mar 20, 2015 7:51 am

Don't use GPU rendering, that should fix your issue!
polygonmanufaktur.de

User avatar
Alejandro_66
Posts: 43
Joined: Thu Oct 30, 2014 2:25 am
Location: Montreal, Canada

Re: Help needed : Indigo not responding (Skindigo RT)

Post by Alejandro_66 » Sat Mar 21, 2015 5:45 am

Zom-B wrote:Don't use GPU rendering, that should fix your issue!
Hello Zom-B, So far that seems to work! Thank you!

Post Reply
9 posts • Page 1 of 1

Who is online

Users browsing this forum: No registered users and 10 guests