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I have problem whit Cindigo
Posted: Mon Dec 13, 2010 11:42 am
by jesto
After install Cindigo 2.4.13 in C4D i can“t view the plugin.
Re: I have problem whit Cindigo
Posted: Mon Dec 13, 2010 8:11 pm
by Zom-B
Some more specs would help a lot as you could imagine my friend

Mac or PC, C4D version?
- Take care that you downloaded the right PlugIn Version for your C4D version!
- C4D 12 isn't supported atm!
- Does both version don't get recognized: 32 and 64bit?
Re: I have problem whit Cindigo
Posted: Mon Jan 24, 2011 7:25 pm
by jesto
Zom-B wrote:Some more specs would help a lot as you could imagine my friend

Mac or PC, C4D version?
- Take care that you downloaded the right PlugIn Version for your C4D version!
- C4D 12 isn't supported atm!
- Does both version don't get recognized: 32 and 64bit?
i use C4D 11.5 64Bits and intalled Cindigo of 64Bits on my Mac
Re: I have problem whit Cindigo
Posted: Tue Jan 25, 2011 12:24 am
by zeitmeister
No problems here...
did you put the folder named "Cindigo 2.4.13" into you C4D plugins-folder?
Re: I have problem whit Cindigo
Posted: Tue Jan 25, 2011 1:39 am
by jesto
zeitmeister wrote:No problems here...
did you put the folder named "Cindigo 2.4.13" into you C4D plugins-folder?
Yes the Plug in Cindigo is intalled on this folder, now y have problem when try to render.
Re: I have problem whit Cindigo
Posted: Tue Jan 25, 2011 3:04 am
by fused
jesto wrote:zeitmeister wrote:No problems here...
did you put the folder named "Cindigo 2.4.13" into you C4D plugins-folder?
Yes the Plug in Cindigo is intalled on this folder, now y have problem when try to render.
Hey jesto,
I have heared about this issue before, but could never reproduce it myself.
Does that also happen when running C4D in 32 bit mode?
Re: I have problem whit Cindigo
Posted: Tue Jan 25, 2011 5:13 am
by jesto
fused wrote:jesto wrote:zeitmeister wrote:No problems here...
did you put the folder named "Cindigo 2.4.13" into you C4D plugins-folder?
Yes the Plug in Cindigo is intalled on this folder, now y have problem when try to render.
Hey jesto,
I have heared about this issue before, but could never reproduce it myself.
Does that also happen when running C4D in 32 bit mode?
The problem continue on C4D mode 32Bits
Re: I have problem whit Cindigo
Posted: Tue Jan 25, 2011 6:33 am
by fused
Thanks.
Also, what is the exact version number of your C4D?
Re: I have problem whit Cindigo
Posted: Tue Jan 25, 2011 7:39 am
by jesto
C4D 11.5
Snow Leopard 10.6
Re: I have problem whit Cindigo
Posted: Tue Jan 25, 2011 7:49 am
by Zom-B
Maybe fused was talking about your detailed C4D version number!?
including Patch info etc, found under Help > Info
Re: I have problem whit Cindigo
Posted: Tue Jan 25, 2011 9:25 am
by fused
Zom-B wrote:Maybe fused was talking about your detailed C4D version number!?
including Patch info etc, found under Help > Info
Yes, exactly, this one, thanks ZomB

Re: I have problem whit Cindigo
Posted: Thu Jan 27, 2011 9:59 am
by ColeHarris
Same problem here, at least I think so. Whenever I start a cindigo render in Cinema 4D a box pops up saying exporting and then a dialogue pops up saying that cinema 4d has unexpectedly quite even though the application is still open, and Indigo never opens. I'm using version 11.514 build RC20476 Thanks
Re: I have problem whit Cindigo
Posted: Thu Jan 27, 2011 10:55 am
by Zom-B
Hey Harris,
Cindigo outputs all informations during export in the C4D console,
so you can see where exactly cindigo crashes C4D.
If it crashes after "starting Indigo" you could maybe have a working igs
exported in your folder that can be rendered by manually opening it in Indigo.
Re: I have problem whit Cindigo
Posted: Thu Jan 27, 2011 12:25 pm
by fused
ColeHarris,
are you using a mac? Can you post the osx crash report info or mail it to support, at, indigorenderer, dot, com?
I will try to fix these issues as fast as possible for the 2.6.1 mac version of cindigo.
Re: I have problem whit Cindigo
Posted: Fri Jan 28, 2011 7:20 am
by ColeHarris
Thanks guys, apparently it was able to export an igs before crashing but when I open it none of images I have applied to any materials render so it must not be exporting those. I attached the OSX crash report for cinema, the Cinema console showed no errors everything appears to export and it says that it has launched Indigo but Indigo never opens. Thanks for the help!